OSU Extension

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Volunteer-Delivered Extension – Program Management

“Volunteer-Delivered Extension” Program Management within the EERA Staffing Structure

***used to signify any specific “program area”

  • PM = program manager
  • PC = program coordinator
  • PA = program assistant

Scenario 1:  County has *** Educator

No changes in program delivery or management required

Scenario 2:  County has no ***Educator but has *** PM/PC/PA

PM/PC/PA manage program and volunteers and would report to county director, seeking programmatic support from a/an *** educator identified by the area leader and assigned by regional director. Support would also be provided by the regional directors and assistant directors.

  • Recognize that hourly limitations of certain position titles will be considered in setting program priorities.
  • Recognize that grant funded positions may not be appropriate for supervising volunteers.
  • County Extension director (CED) obtains input from program educator about job performance of PM/PC/PA
  • Experienced, qualified volunteers from within the *** program could be moved into positions of “Key Leaders” or “Middle Management Volunteers” who can assume leadership for components of the *** program, working under the supervision of the *** PM/PC/PA.

Scenario 3:  County has no ***Educator, PM/PC/PA

County Extension director revises his or her program efforts to include supervision of the *** volunteer-delivered program. In all cases, the assigned EERAs are designed to provide greater opportunities for programming, rather than limiting program delivery to just within a county. Thus, it is expected that there will be a fair exchange of programs between counties.    

Professional development of county staff in volunteer management needs to be available, especially to professionals now overseeing volunteers who formerly did not have to manage a volunteer force.  

  • Recruitment and selection of volunteers
    • Collegial support sought from *** educator within EERA or neighboring county, the area leader, or regional director.
    • Middle management volunteers could be utilized to assist, being supervised by the county Extension drector.
  • Orientation/training of volunteers
    • Collegial support sought from *** educator within EERA or neighboring county, the area leader, or regional director.
    • Middle management volunteers could be utilized to assist, being supervised by the county Extension director.
  • Day-to-day management or supervision of volunteers
    • CED is responsible for financial, risk and conflict management.
    • County support staff will be to assist with some of the day-to-day management e.g. distribution of  project materials, responding to questions about the ***program in general.
    • Collegial support sought from *** educator within EERA or neighboring county, the area leader, or regional director.
  • Record management
    • County Extension director with county support staff;
  • Communication to volunteer network
    • Collegial support sought from *** educator within EERA or neighboring county, the aea leader, or regional director.
    • Middle management volunteers could be utilized to assist, being supervised by the cunty Extension eirector.
  • Advisory Committees
    • With careful selection, middle management volunteers could be utilized to assist with advisory committees, being supervised by the county Extension director
  • Program Delivery
    • County Extension director is responsible for all programs delivered, and will be given professional acknowledgement of efforts devoted to program areas other than their assigned emphasis.
    • Middle management volunteers could be utilized to assist, being supervised by the county Extension director.
    • Committees may have less time face to face with the educators, and leadership may be determined on a county basis.
    • Collegial support sought from *** educator within EERA or neighboring county, the area leader, or regional director.

Scenario 4: County has no Extension funding, thus no Extension Office, thus no program to manage.

  • Volunteers will not be utilized to continue delivery of the Extension program within the county.
  • Volunteers of statewide or otherwise “outside” county activities are accepted if the volunteer status is maintained by an operating unit of OSU Extension.
    • e.g. state 4-H program (shooting sports, Sea Camp, dog, Pet Pals, etc.)
    • Volunteers can transfer their service to another county.
  • The use of licensed branding or logos, and any reference to being a representative of Ohio State University Extension or 4-H, would no longer be authorized. 

Other considerations:

If the county has an endowed account as part of the Ohio 4-H Foundation:

  • Income from that investment will be re-invested into the principal of the endowment temporarily, with the anticipation that county funding for the Extension office will be restored.
  • If the lack of funding for the county Extension office becomes a permanent situation, then the distribution of the endowment’s income and principal will follow the guidelines established at the initiation of the endowment with the Ohio 4-H Foundation.

If an organization originally involved with OSU Extension, has its own 501c3 status, then that organization can continue without continued association with OSU Extension. 

  • Without the continued association with OSU Extension, that 501c3 organization must refer to its Articles of Incorporation, and Constitution and Bylaws to determine its continued existence.
  • Should a 501c3 organization disband, dispersal of its assets will follow the plans set forth in the Articles of Incorporation and Constitution and Bylaws.
  • The use of licensed branding or logos, and any reference to being a representative of Ohio State University Extension or 4-H, would no longer be authorized. 

Prepared and reviewed by Tom Archer, Pamela Bennett, Kirk Bloir, Donna Brown, Chris Bruynis, David Civittolo, Denise Ellsworth, Jack Kerrigan, Jackie Krieger, Cassie Turner, Chris Zoller; co‑chairs Donald Breece and Vicki Schwartz (May 13, 2010)

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Reviewed – March 2013