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OSU Extension

College of Food, Agricultural, and Environmental Sciences


Navigating Difficult Conversations

All professionals encounter conversations that are regarded high in stakes from time to time. These high-stakes dialogues can become pivotal in one’s effectiveness if handled correctly. In this workshop, “Navigating Difficult Conversations,” participants will learn what conversations fit the context of “difficult” and how to effectively confront them. They will leave the session with a toolkit of knowledge to best handle these conversational situations they may face in the workplace and beyond.

Participants in this workshop will be guided in navigating a difficult conversation through an interactive session that will engage them in group discussion, role playing, and direct facilitation by the presenters. Other aspects covered in this seminar will be the key skills needed to handle a difficult conversation and how to determine an appropriate response. This content will be extremely focused to professional development and specific to building effective communication. Role playing various situations (including those of participants) will be a part of the workshop.

At the end of this workshop, participants will be equipped with the knowledge and fundamental skills necessary to navigate their own difficult conversations successfully. More specifically, participants will:

  • Learn how to approach difficult conversations and navigate them successfully.
  • Gain strategies in confronting work-related conversations.
  • Develop a personal understanding and evaluation of self when facing a difficult situation.

Jeff King is facilitating this workshop. Cost is $140 per participant. To register, go to