CFAES Give Today
OSU Extension

College of Food, Agricultural, and Environmental Sciences


Communiqué April 13, 2012

Demonstrate Respect - Behavior #2 of High-Trust Leaders

-Keith Smith, associate vice president, Agricultural Administration and director, OSU Extension

As Covey says in The Speed of Trust – behavior matters. Expanding on the observation that “what you DO often has a far greater impact than what you say,” Covey has identified 13 behaviors that characterize the general actions of high-trust leaders. These behaviors are based on proven principles, they grow out of the four cores of credibility, they are actionable, and they are universal (page 126).

High-trust leaders consistently “demonstrate respect.” This is described by Covey as – “Genuinely care for others…Respect the dignity of every person and every role. Treat everyone with respect, especially those who can’t do anything for you…Don’t fake caring” (page 151).

How you treat team members, customers, supervisors, audiences, community members – much less friends and family – is of utmost importance. Do the people you interact with each feel valued, that you have a genuine interest in their well-being, their work, etc.?

Covey says there are two dimensions of this behavior – fundamental respect, as well as caring and concern (page 145). It goes beyond talking about respecting others; it’s most important to behave in ways that show this respect – or else there’s no congruence between your words and your actions. Many cultures and religions worldwide specifically mention respectful behavior as part of their tenets (see the examples Covey lists in the book), but it’s also important to remember there are often cultural differences in how people demonstrate respect.

I encourage you to read more about how positive or negative behavior affects trust accounts with others, as well as how respectful behavior relates to each of the four cores of credibility. 

Director's Internal Advisory Committee

- Keith Smith, associate vice president and director, OSU Extension

The Director’s Internal Advisory Committee meeting was held on March 30. The following are new members of the committee: Nate Arnett, Troy Cooper, Jeff Dick, Mauricio Espinoza, Jenna Hoyt, Kathy Lechman, Pam Montgomery, Liz Smith, Cheryl Spires, Demetria Woods, and Curtis Young.  Returning members are: Masa Alman, Maureen Austin, Steve Boyles, Steve Brady, Holly Brooks, Jill Clark, Amanda Forquer, Christine Kendle, Myra Moss, Vicki Myers, Becky Nesbitt, and Michelle Treber. 

The first part of the meeting covered some exciting programs and activities that are going on throughout the state: leadership workshops; signature programs; newsletters starting up again; webinar for beef, sheep and goats; 4-H camps; Real Money, Real World; urban immersion program; ServSafe®; bullying workshops; 4-H projects in biotechnology; freeway fuel programs; shale energy work; RACE exhibit at COSI, strategic planning effort; Ohio Volunteer Conference; bioenergy with Cloverbuds; child abuse training; and IT, web, and social media. 

We opened up the meeting for discussion and talked about starting salary in the organization, as well as ethical issues brought up at the county directors meeting. I also asked about morale in the organization. which included a very fruitful discussion on causes of concern within the organization, and how we can improve morale in the organization. We'll discuss this more in the future.   

Our next meeting is scheduled for Friday, June 29, 10:30 am-1:30 pm.

CFAES Dean Search

The new Dean/VP of CFAES search committee requests your assistance in getting the word out to potential candidates and gathering suggestions of colleagues and well-known leaders in the FAES world. All nominations should be sent to Paul Chou at Korn/Ferry International, via e-mail at

Before the end of April is the best time to nominate qualified individuals for this position. Please note, however, that nominations will remain open until a candidate is selected. The official website describing the search for the new Dean/VP of CFAES is now up and running:

IT Help Desk

-Rob Luikart, chief infromation officer, CFAES

Recent presentations about the new Information Technology (IT) support model for Extension mention the IT Help Desk. While it’s still a work in progress, the Help Desk is now an integral part of the support model that you can contact for your IT support needs. The Help Desk is staffed by student IT support technicians who have been trained to resolve many of the basic IT issues you may encounter. When the student technicians are unable to resolve a problem, they can forward it to any member of the CFAES IT support staff.

The best way to reach the Help Desk is to send an e-mail to When you send an e-mail to this address, the Help Desk's ticketing system will automatically create a trouble ticket for your problem. Multiple technicians and student IT support staff monitor the Help Desk throughout the day and are available to respond. By creating a trouble ticket, the Help Desk can track the status of a problem, document any troubleshooting steps already taken, and forward it to other resources if needed, thus speeding resolution. 

You may also contact the Help Desk by phone at 614-292-9110. The Help Desk is staffed from 8 am to 5 pm Monday through Friday, but you may get voice mail when calling. If you reach the voice mail system, please leave a message so the support staff can return your call as soon as possible. When you call or leave a voice mail message, the support staff will create a trouble ticket for your problem.

Please make the IT Help Desk your first point of contact for all of your IT service needs. This helps IT support you better and helps CommTech track what problems and questions may be occurring throughout the system.

Bill Williams Diversity Award- Nominations Due April 18

The College of Food, Agricultural, and Environmental Sciences (CFAES) will be awarding the Bill Williams Diversity Award. There are two awards, one for students and/or student groups, and one for faculty/staff. Each award is $1,000 along with a plaque and recognition at the CFAES Annual Banquet.

Bill Williams was co-founder of Glory Foods Inc. His product lines began in the Department of Food Science and Technology, with OSU students actively involved in product development, marketing, and product rollout. From 1992 until his death in 2001, Bill Williams contributed financial support annually to minority students in the OSU College of Food, Agricultural, and Environmental Sciences. The attached document contains the award criteria and nomination form. The deadline for nominations is April 18.

Related Documents

National Outreach Scholarship Conference - Emerging Engagement Scholars Workshop

Applications are now being accepted to take part in the Emerging Engagement Scholars Workshop at the 2012 National Outreach Scholarship Conference. This intensive professional development program provides advanced doctoral students and early career faculty with background literature, facilitated discussion, mentoring, and presentations designed to increase their knowledge and enhance their practice of community engaged scholarship. Participation is limited and interested applicants must be nominated to be part of this workshop. The deadline for receipt of applications is April 30. The conference will take place September 30-October 3 at the University of Alabama. For more information visit   

OARDC Annual Research Conference - April 26

The 2012 OARDC Annual Research Conference will be held at the Shisler Conference Center on the OARDC Wooster Campus on April 26. The conference title is Opportunities and Innovations in the AgBiosciences. 

The conference will feature speaker John Oliver, president, Maple Leaf Bio-Concepts, Oshawa, Ontario, Canada on “Peak Oil, Peak Food, Peak Water – Just up Ahead.” Also presenting is Brian Cummings, vice president of Technology Commercialization & Knowledge Transfer, Ohio State on “Agripreneurs – the Time is Now.”

Awards will be presented for outstanding faculty, as well as the poster competition for outstanding research for students, staff and faculty.

All attendees must register on-line for the conference. This includes students and staff who are submitting posters. Registration deadline  - April 13, 5 pm. Register at

Committee on Institutional Cooperation (CIC) Academic Leadership Program

Nominations are being accepted for the 2012–2013 CIC Academic Leadership Program. This program provides an opportunity for selected faculty to enrich their understanding of issues facing higher education and of higher education administration through two kinds of experiences:

  1. Fellows from all participating institutions (all public CIC universities, Northwestern, and the University of Chicago) attend three seminars during the course of the fellowship year—each held at a different CIC campus; and
  2. On this campus, fellows are scheduled to meet, as a group, for informal conversations with a variety of administrators. Fellows are also invited to attend the various academic leadership workshops sponsored jointly by the Office of Academic Affairs and Office of Human Resources and to share their seminar experiences with other university leaders.

Nominated faculty should either be full professors or associate professors who are close to achieving promotion, and should have demonstrated leadership potential and interest. They may or may not already hold an administrative appointment such as vice chair, chair, or associate dean. Nominations of women and minorities are strongly encouraged. All costs for the program are paid through the CIC and the Office of Academic Affairs.

Selections for next year's program will be based on nominations received by April 26. If you have any questions about the program, contact More information, including a list of previous fellows, is available on the OAA Web site at:

Public and Land-Grant Conference on Energy Challenges: The Next 50 Years - April 29-May 1

The conference will feature: renewable energy: solar, wind and other innovations, and the Smart Grid: the role of land-grants in meeting our energy infrastructure needs leading innovations in transportation and more.

  • National keynote speakers, including Norm Augustine, former chair and CEO of Lockheed Martin, and Arun Majumdar, acting under-secretary for energy and director of ARPA-E
  • Presidents' and Chancellors’ Panel will feature public and land-grant university leaders
  • Panel discussions with energy experts from industry, institutions, and government
  • Student poster sessions featuring ongoing research

The event will be held at the Blackwell Inn and Conference Center in Columbus. For more information, call 614-247-4762. or visit 

Personnel Update - January to March 2012

The OSU Extension personnel update for January-March 2012 is attached.

Related Documents